Help and support
Find quick answers to the most common questions. RoomPulse does not require a separate account.
Get started quickly
Start a game
Tap “Start game”, add 3–12 players and choose one or more decks. The free game gives each player one Room Reader turn; Full Game unlocks two or three.
Pass one device
RoomPulse is played on one shared iPhone or iPad. Follow the privacy screen and hand the device to the player shown by the app.
Skip a card
Anyone can skip an uncomfortable card without answering, explaining, losing points or using a round.
Continue an unfinished game
Open it from Home
When the app has a valid checkpoint, it offers to continue from the next safe round boundary.
How long is it kept?
The checkpoint remains locally on the same device for up to seven days. Secret predictions and votes are not saved in the checkpoint.
If the option is missing
The game may have finished, the checkpoint may have expired, or app data may have been deleted. Start a new game in that case.
The purchase cannot be completed
Check the App Store
Verify your network connection, App Store sign-in and Screen Time permission for in-app purchases.
Try again later
A newly configured product can take time to become available across every App Store environment.
Avoid paying twice
Use “Restore purchases” if you previously unlocked Full Game with the same Apple Account. Apple handles all payment details.
Custom cards
Create a private deck
Full Game unlocks a local deck for your own questions and inside jokes. The content is not sent to RoomPulse.
Manage saved cards
You can edit or delete custom cards on the device. Data management and deletion remain available even if Full Game access is later lost.
Languages and accessibility
Choose a language
RoomPulse follows a supported device language automatically or can use English, Norwegian Bokmål or Spanish from Settings.
Reduce Motion
The app respects the iOS Reduce Motion setting and removes or replaces its own animations.
Haptics
Haptic feedback can be disabled in the app settings. RoomPulse does not play audio.
Results and privacy
Names at the reveal
The group can choose whether player names appear behind answers. This choice is off by default.
Share results
Sharing is optional, and names are omitted by default. iOS sends the text only to the app, service or person you select.
Still need help?
Send an email describing what happened, your iPhone or iPad model, iOS version and app version. Do not send passwords, payment information or private gameplay data.
Email supportThis support page covers RoomPulse 1.5.